Don’t Wait, You Might be Entitled to Money from Amazon – I got $20


Please let me know if you can relate?

You are checking your emails or credit card bill and notice a charge from Amazon that you know you didn’t buy.  You look into it and realize it was an in-app purchase and it was $20!!!
For me it was coins for they game Subway Surfer and although this mistaken purchase was 5 years ago, my kids still remember my reaction.  Lets just say it wasn’t good and the child who did it was punished for it, and never did it again.  Unfortunately for me since it was an electronic purchase I couldn’t just return it and get my money back.

I guess I was not alone in this because Amazon was taken to court for these in-app purchases made by children, and as a result are now offering  refunds for unauthorized “in-app purchases” made by children through the Amazon Appstore.

The court has established the criteria for which in-app purchases are potentially eligible for a refund. In order to qualify, an in-app purchase must have been made within specific apps that may be of interest to children; the purchase date must have been Nov 2011 and June 2014(or through May 5,2016 for purchases made on first-generation Kindle Fire devices); the purchase must not have been subject to a password; and the purchase cannot already have been refunded.

If you fit these criteria, you should have received an email from Amazon.  However, if you are anything like me you might have missed that email in your inbox, so I wanted to make sure you didn’t miss out.

Here’s how to Get Your Money Back (if you’re due)

(1) using the link included in the email notice you received or by going to the following webpage: In-App Refund  (If you don’t want to click it you can also find this message through Your Account on Amazon. Look in the Message Center under “Important Messages.”

(2) signing in to your Amazon account;

(3) reviewing the list of purchases that might be eligible for a refund;

(4) selecting each purchase that (a) was made by a child under the age of 18, and (b) was not authorized by you in advance of the purchase or once you learned of it; and

(5) following the instructions to complete and submit your refund request.

Don’t wait too long to do this though because the deadline to file and get back the money you thought you lost is May 28, 2018.

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